Questions and answers

We solve your doubts about the visit to the Alhambra in Granada.

We know that buying tickets to the Alhambra is tedious, that's why we want to help you.

Buy tickets to the Alhambra of Granada

Only on the official website of the Patronato de la Alhambra de Granada:  or book a Alhambra tour guide that includes it.

The Alhambra only offers tickets. Tickets to the Nasrid Palaces are limited and scheduled for entry every half hour. Regulations require that if you are part of a group or joining an Alhambra guide and sharing the visit with other travelers, all tickets must be for the same time slot. Therefore, you should book well in advance if you want to join a group with an Alhambra guide in the most economical way and purchase your ticket on your own.

To join our tours you must select the type of ticket Alhambra General, pay attention to your Palaces time and the starting time of our visit.

Please note that ticket availability runs out quickly, even months in advance, especially for weekends and vacation periods, so try to purchase tickets at least 2 months in advance, ideally as soon as possible, otherwise you risk not having availability for the dates you want.

Please note that access to the website to purchase tickets to the Alhambra is unique for both individuals and groups, tour operators and travel agencies, with the same conditions for all.

If you have checked that there is no availability for a specific date we recommend you to contact us or choose an alternative date or time.

On a daily basis, tickets are usually sold out even before the opening of the ticket office or within minutes of opening, which is not at all advisable.

You will be able to find it easily and you will have the details in your confirmation.

You can write to us at: or send us a whatsapp.

Visit the Alhambra with Alhambra Plan Guides

We offer you three options:

To join your already purchased ticket to one of our guided tours.
Book your guided tour of the Alhambra with entrance included.

Or book your private tour 100% personalized for you.

Buy or Join your ticket with the time of access to the Nasrid Palaces at…Join the guided tour that starts at…
13:30h o 14:00h12:00h
18:30h o 19:00h17:00h

Our meeting point is in front of Casas de la Mimbre, next to the cab and bus stop and between the restaurant La Mimbre de la Alhambra next to the Post Office mailbox (yellow color) near the toilets and lockers.

The guide will be waiting for you 10 minutes before the start of the tour at our meeting point.

We always start all visits punctually according to the agreed time.

For this reason, if you arrive late or do not show up, you will lose the right to the visit and also the refund of the price paid.

To prevent this from happening, we recommend that you check your reservation information and find the meeting point in good time.

Find out how to get to the Alhambra by bus or cab; we do not advise you to come in a private vehicle because parking is very difficult to find.

In case of doubt please contact us in advance of your visit and we will be happy to assist you.

The visit is daily unless, for reasons of force majeure, special or otherwise, the Patronato de la Alhambra decides to close the monument for sale, so we always visit with or without an umbrella.

The itinerary of the visit lasts approximately 3 hours.

In Spanish or English. Occasionally we will make bilingual visits. Consult us for other languages.

Yes, but in this case you must choose the option of visiting the Alhambra with entrance included or the private visit.

Preparing a visit to the Alhambra

You can bring it in mobile format, but for technical reasons, the maximum number of tickets to present in electronic format is 6 per group of 30 people.

It is recommended to bring the ticket printed on A4 paper or on the type of ticket provided at the monument’s ticket office or vending machines, as this will facilitate access to the different areas to be visited.

The printing must be of good quality and partially printed, stained, damaged or illegible tickets will not be accepted.

It is not necessary; you can carry your confirmation voucher on your cell phone to save paper.

The Nasrid Palaces, the Generalife and the Alcazaba can only be visited once. That is, once you leave you can not re-enter, but you can leave and re-enter the Alhambra until closing time.

There are other spaces that house museums, hotels and private businesses with free access.

Periodically, the Patronato de la Alhambra y el Generalife closes some areas to the public for conservation reasons.

However, sometimes the visit to a space that is normally restricted is open to the public.

The main and most important is that both you and your companions must be documented with your ID card or passport at all times.

In addition, there are a series of security measures of the Patronato de la Alhambra that we must follow:
● It is not allowed to enter with backpacks larger than 40 x 40 cm.
● It is not allowed to enter the Nasrid Palaces or the Generalife Palace with baby strollers (they are left deposited in the cloakroom).
It is not allowed to use selfie stick, flash or tripod in the Nasrid Palaces and enclosed spaces.
Eating and drinking only in the areas designated for this purpose.
Follow the instructions of the custodial staff.

Visiting the Alhambra with children

Yes, but it is important that you reserve your free place for capacity control, all visitors require a ticket.

According to the regulations of the Patronato de la Alhambra, the stroller must be left in the luggage room free of charge before entering the Nasrid Palaces.

So that you can carry your child comfortably, you have at your disposal a baby carrier loan service for children up to 12 kg.